Terms and Conditions

The use of the Cois Life Teoranta (henceforth referred to as Cois Life (Cló Iar-Chonnacht)) website is governed by the terms and conditions set out below. These terms and conditions exist for the protection of you and Cois Life (Cló Iar-Chonnacht) and its agents. Please take the time to read through them carefully.

By using the website you will be deemed to have accepted the terms and conditions and that your use of the website is at your own risk.

General information

This website (“the Site”) is owned and operated by Cois Life (Cló Iar-Chonnacht) and the information and materials appearing on the Site (the “Content”) are displayed for personal, non-commercial use only. All software used on this Site and all content included on this site (including without limitation site design, text, graphics, audio and video and the selection and arrangement thereof) is the property of Cois Life (Cló Iar-Chonnacht) or its suppliers and is protected by international copyright laws.

None of the Content may be downloaded, copied, reproduced, republished, posted, transmitted, stored, sold or distributed without the prior written permission of the copyright holder.

Activity sheets related to particular products are made available by Cois Life (Cló Iar-Chonnacht) in good faith, for personal use and/or for use in a classroom setting as an educational resource. The copyright for these materials remains with Cois Life (Cló Iar-Chonnacht) and permission should be sought for all uses except in the personal or classroom domains.

All copyright and proprietary notices must be kept intact. Modification of any of the Content or use of any of the Content for any purpose other than as set out herein (including without limitation on any other website or computer network) is prohibited.

The Site may include links to third party websites, which are not controlled or maintained by Cois Life (Cló Iar-Chonnacht). These links are included solely for the convenience of users and do not constitute any endorsement by Cois Life of the sites linked or referred to, nor does Cois Life (Cló Iar-Chonnacht) have any control over the content of any such sites.

Cois Life (Cló Iar-Chonnacht) does not make any representations or warranties of any kind, express or implied, in relation to all or any part of the Site or the Content or any websites to which the Site is linked, and all warranties and representations are hereby excluded to the extent permitted by law. The contents of the Site do not constitute advice and should not be relied upon in making, or refraining from making, any decision. There is no guarantee that the Site will be free of infection by viruses or anything else which may be harmful or destructive. To the extent permitted by law, Cois Life (Cló Iar-Chonnacht) hereby disclaims all liability (howsoever arising) in connection with any loss and/or damage, arising out of or in connection with any use of, or inability to use, all or any part of the Content, the Site and/or any website to which the Site is linked, or any action taken (or refrained from being taken) as a result of using any of these.

Cois Life (Cló Iar-Chonnacht) reserves the right to add to or change the conditions of use on this website. Any changes will be posted to this webpage and it is your responsibility as a user to ensure that you are aware of any such changes. If you continue to use the site after it has been changed, you will be deemed to have accepted any changes made.

Cois Life (Cló Iar-Chonnacht) reserves the right to make any changes it wishes to the information contained on www.coislife.ie.

Cois Life (Cló Iar-Chonnacht) also reserves the right to make changes to the design and services provided on the site without notice and without liability.

Cois Life (Cló Iar-Chonnacht) collects information on pages accessed or used by visitors to the site, as well as information volunteered by visitors and/or customers, such as survey information and/or site registrations. Cois Life (Cló Iar-Chonnacht) uses this information for internal reviews, to improve the content of the Site and to notify consumers about updates made to the Site.

These terms and conditions shall be construed in accordance with the laws of Ireland and the courts of Ireland shall have jurisdiction to resolve any disputes between you and Cois Life (Cló Iar-Chonnacht).

The companies PayPal and Stripe provide the online payment facilities on www.coislife.ie. PayPal, Stripe and Cois Life (Cló Iar-Chonnacht) pledge that the information you enter will not be shared with any outside party without your expressed consent and that any emails you receive from Stripe, PayPal and Cois Life (Cló Iar-Chonnacht) will relate only to your order.

While checking out, you will be required to give your billing and shipping details and to confirm your order. Your shipping details and order will be sent to Cois Life (Cló Iar-Chonnacht) for processing and you will receive an email confirming your order. Cois Life (Cló Iar-Chonnacht) will not have access to your credit card details at any time, but will be able to confirm or cancel your banking transaction as well as refund your credit card if required.

Cois Life (Cló Iar-Chonnacht) pledge that any emails you receive from Cois Life (Cló Iar-Chonnacht) will relate solely to your order(s) (except in the case where you voluntarily register for Cois Life’s (Cló Iar-Chonnacht) digital newsletter).

If you have any queries about an order or you would like to contact us for any reason, please do so by emailing eolas@cic.ie.

Cois Life’s (Cló Iar-Chonnacht) office is normally open from 9.00am–5.00pm, Monday to Friday.


Orders will be sent by post within three working days from receipt of an order, and usually arrive within 2-14 working days depending on the delivery destination.

When the office is closed for more than two working days, an announcement to this effect is normally placed on our website, stating the date on which orders will next be dispatched.

Shipping (postage) costs are calculated based on the delivery destination and weight of goods being purchased.

Whilst every effort is made to ensure accuracy of prices and availability of the titles featured on this Site, this cannot be guaranteed and price and availability information may change without notice. By making a request/order you are offering to purchase a product which we will accept to sell to you on the following Terms and Conditions. All requests are subject to availability and confirmation of the order price by us.

Dispatch times may vary according to availability. We are not responsible for any delay in delivery occurring due to postal delays or force majeure. Cois Life is entitled to refuse any request made by you. When making a request, you undertake that all details you provide to us requesting goods or services are true and accurate, that you are an authorised user of the credit card used to make your request and that there are sufficient funds available to cover the cost of the goods or services.

It is your responsibility to inform us of any changes to these details as soon as possible.

Goods may be returned within fourteen (14) days of their receipt by the customer.

The product must be in its original condition and include all original packaging materials and labels. The returns must include information stating the customer order number as proof of purchase. We cannot accept the return of used or damaged goods. The customer is responsible for the cost of returning the goods.